We're sorry to hear that! Unfortunately, we are not able to process offer verifications on our end. Fortunately, Tapjoy has made it easy to contact them directly for assistance.

To contact Tapjoy's Customer Service team, please submit a support request via the Offerwall and select the offer you haven't received your reward for or have feedback on.

Here's how:
1) Tap the menu button (three horizontal lines) at the top left of the in-app Offerwall.
2) Choose "Reward Status".

3) You will see an option for "Rewarded" or "Not Rewarded". Tap "Not Rewarded".
4) Select the offer that you haven't received your reward for.
5) Scroll to the bottom and tap the "Request Support" button.
6) Complete the information and submit. A support ticket will be created that you can track from within this same menu.