Why can't I make a purchase?

Your purchasing may not be working either because you've previously charged back or disputed a purchase, or there is an issue with your paym...

Where are the items I purchased?

After purchasing your items, it can take some time for the purchase to register on your account. After the payments have been cleared, your ...

How can I find my receipts?

Apple StoreSTEP 1 - Open the App Store application.STEP 2 - Tap on your App Store Account display picture at the top right corner.STEP 3 - T...

What do I do if I think I was double charged?

Your first step is to contact your financial institution/credit card company to confirm that they have record of the double charge.If you ar...

How do New Booster Subscription Plans work?

What is it?Booster Subscription Plans are our BRAND NEW Packages that  replace Drop Subscription, Cash Subscription and VIP Lounge with...

What is the VIP Token Exclusive Shop?

What is it?The VIP Token Exclusive Shop is a NEW section of the PIMD Shop that allows you to exchange VIP Tokens for Stat Items and Furnitur...

How can I see the Price in my Local Currency on the PIMD Web Store?

By default the PIMD Web Store reflects the price in USD. When you select an item to purchase it will first ask you to select a payment metho...

How do I cancel a Subscription on the PIMD Web Store?

PLEASE NOTE: Cancelling or Unsubscribing will prevent the subscription from renewing at the next purchase cycle date. It will not pro-rate t...

How do I Manage NEW Booster Subscriptions on Android?

How do I sign up?In-Game just head to the Store and tap Plans!PLEASE NOTE: There is an issue on Android Devices that occurs when you use a d...

How do I Manage NEW Subscription Plans on the PIMD Web Store?

How do I sign up?Booster Subscription Plans are available via the PIMD Web Store and In-Game.PIMD Web StoreOn the Web Store just login ...

How do I Manage NEW Subscription Plans on Apple?

How do I sign up?In-Game just head to the Store and tap Plans!  Prices in the above screenshot are Canadian (CAD).What Should I know Ab...