My purchase hasn’t shown up in my game!

Purchases are usually processed instantly but sometimes there can be some delays. When these delays occur, there’s no need to try purchasing...

How do I request a refund?

Sorry to hear you would like a refund!All purchases are handled by our purchase providers (Apple/Google) and are then relayed to us. Because...

Where can I find my purchase history on Android?

You can review your purchase history by following these instructions.

Where can I find my purchase history on iOS?

You can review your purchase history by following these instructions.

I was double-charged for a purchase (iOS)!

Not to worry – this is an Apple Store quirk!When you make multiple purchases within a short time frame (typically a few days), Apple likes t...