Our new 2-factor authentication system provides increased security for you and your account!
What is it?
We are introducing a new two-factor authentication system to help secure your accounts!
Why did you make it?
🔒 Improved account security!
✍️ Extra protection against password sharing
🔨 Cut down on account selling and buying
🤖 Another win in the fight against bot accounts
Overall, you can expect more security measures against evil-doers and ne'er-do-wells!
How does it work?
👉 If you're logging into, setting up, or changing a new ATA ID, a verification code will be sent to your e-mail address. You will need to enter this code into the Witch Arcana app to fully set up your new ATA ID!
👉 If you're using a new device or the ATA ID has been changed, you will need to enter a verification code that is sent to the ATA ID email before you can access the account again. This will prove that you're the correct owner!
When will it be live?
It's live for all players as of July 2024!
Frequently Asked Questions
Why are you doing this?
Increased security measures! Two-factor authentication provides improved account security for all of our players, and it's easy!
Why is this not showing on my account yet?
We're doing a gradual rollout to make sure there are no unwelcome bugs or issues! If you aren't seeing it yet, it should be active for you in the next few days.
Also note that you should really only be seeing this if you're creating a new account, logging back into an existing account, or setting a new ATA ID!
What do I do if I lose access to my email/I used a fake email?
Send our team a message through the Help section! We can help get you sorted :)
I used the same email multiple times! Will this affect me?
You can use the same email 5 times!
For those of you that didn't know, lots of emails (Gmail most importantly) support the use of adding a '+' to your email. This appears like a second email to others (like us), but useusesd your same email inbox!
Example:
community@athinkingape.com
community+account1@athinkingape.com
community+account2@athinkingape.com
All those emails are unique but will use the same community@athinkingape.com inbox.
If you do this, these different emails can be used to verify your account with 2-factor authentication. Remember though, a max of 5!
I put in the incorrect code and I'm locked out!?
We can help with that too! Message us through a Help ticket.
How many times do I have to do this!?
Once every 30 days on LOGIN! Our system will remember the device that you logged in with so you won't need to send a new code every time you log in.
If I make changes to my ATA ID in Witch arcana, will this affect the one I have registered in PIMD/KoH/Single City/KaW?
Yes, this will effectively change ALL of them to your new ATA ID.
If I use Facebook or Apple ID, will this impact me in any way!?
No. You will still be able to login via those methods.
I have a question that isn't covered here!
I'm sorry, okay?! Send us a message with any other questions you might have and we'll speak with you further from there!