How do I setup and use an ATA ID?

To Setup a new ATA ID:Tap on the arrow in the lower left corner of your game screen. Tap on the + icon labeled "Extras". Tap "Sign in with A...

How do I login to or recover my account?

 To Sign-In to an existing Witch Arcana Account: PLEASE NOTE: These steps should also be used if you have an ATA ID on another ATA...

How to adjust Notification settings on Apple Devices?

Adjusting Notifications In-AppTo adjust your In-App notification settings, head to the Extra's Menu and then scroll down.The Push Notificati...

How do I Clear Techtree and Clear Cache?

Inside the game's Extras menu, you might've noticed these two options:Clear Techtree can improve many data-related errors. (Sometimes we upd...

How to adjust Notification settings on Android?

 Adjusting Notifications In-AppTo adjust your In-App notification settings, head to the Extra's Menu and then scroll down.The Push Noti...

How to Adjust Sound on Apple Devices?

Adjusting Sound In AppTo adjust sound settings, head to the Extra's Menu and then scroll down.The Master Volume Setting will adjust all...

How to Adjust Sound on Android Devices?

Adjusting Sound In AppTo adjust sound settings, head to the Extra's Menu and then scroll down.The Master Volume Setting will adjust all...

How do I Change my Username?

You'll need to complete the "Make a Name for Yourself" story quest to change your username!Go to the Story Quest menu on the left side of th...

Where did my Help Tickets go?

Where did my Help Tickets go?Ticket History is tied to your device, this means if you or someone else logs in to your account from a differe...

How can I change the Language?

At the moment, we can only provide service in English! While we may be able to offer player support via automated translation services,...

Where can I find your Privacy Policy?

You can find it by tapping here!

How can I protect my Privacy in-game?

We recommend that you don't disclose or share your personal or sensitive information in-game with other players. While we certainly want eve...

What are the Terms of Use?

Terms and Conditions are essentially the game's rules. In general, any behavior that breaks the law, purposefully abuses the game's mechanic...

What is 2 Factor Authentication?

Our new 2-factor authentication system provides increased security for you and your account!What is it?We are introducing a new two-factor a...

How Can I Set up 2-Factor Authentication?

How can I set this up? You only need to receive a two-factor authentication if you're setting a NEW ATA ID, if you're accessing a new device...

What are Reward Points?

🎁 Reward Points ( also known as RP) are acquired when you make purchases on the Witch Arcana Web Store!  They stack up weekly and...

What is the Web Store?

The Web Store is where you can purchase all of the things you would in the game, but directly from us at a discount! It can be rea...

How do I delete my account on Android?

 Please note if you don't want to delete your account, but are not interested in playing anymore accounts are automatically removed fro...

How do I delete my account on iOS?

 In some cases you may find you need to delete your account and its related data. PLEASE NOTE:Once an account has been deleted, we...