After purchasing your items, it can take some time for the purchase to register on your account. After the payments have been cleared, your in-game items should be dispensed to your account momentarily.
Basic Troubleshooting
In rare cases, you may not see the item in your showcase/inventory after completing your purchase.
We recommend troubleshooting by doing the following:
- Completely close down all instances of the game application on your mobile device.
- After confirming there are is no running game application, open up the game application.
- Wait around five minutes or so, then check your account's inventory for the items you purchased.
Google Play & Apple App Store Purchases
Purchases made in-game are handled by the Google Play Store & Apple Store. They take some time to communicate these purchases to us. Once they have cleared and confirmed the purchase, our system should automatically dispense your items to your account.