After purchasing your items, it can take some time for the purchase to register on your account. After the payments have been cleared, your in-game items should be dispensed to your account momentarily.

Basic Troubleshooting

In rare cases, you may not see the item in your showcase/inventory after completing your purchase.
 
We recommend troubleshooting by doing the following:
  1. Completely close down all instances of the game application on your mobile device.

  2. After confirming there are is no running game application, open up the game application.

  3. Wait around five minutes or so, then check your account's inventory for the items you purchased.
 

Google Play & Apple App Store Purchases

Purchases made in-game are handled by the Google Play Store & Apple Store. They take some time to communicate these purchases to us. Once they have cleared and confirmed the purchase, our system should automatically dispense your items to your account.