To recover or sign-In to an existing Heckfire account: 

1. Go to the Extras Menu and Tap "Sign in with ATA ID"
 

 2. Login to an Existing Account
Go into the "Login" tab and enter your information if you have previously set up an ATA ID for your account
 

3. Check your Email for your verification code

The email will come from support@athinkingape.com.

4. Enter Verification Code
When you receive that verification code in your e-mail, enter the code into this screen and you should be all set up/logged in!
  

Why is my verification code not working?

Please remember, you have 5 minutes to enter the code you receive in your email. If your code is not working, you may be using an old Verification code, please check your Spam and Update folders to make sure you didnt miss the new one!

If 5 minutes have passed since you requested your code, you can request to send a new code in app!

If you put in the wrong verification code too many times, you will need to contact our team by opening a Help Ticket and we'll get you back in the game!
   

What if I forgot my password?

If you do not remember your password, you can reset it using this link: https://www.kingdomsofheckfire.com/transfer/reset.html

Please note that once you have confirmed and completed the password reset, your account will be automatically signed out from all active devices and you will need to complete past the tutorial in order to login to the account again from Extras section in-game.

What if I haven't set up an ATA ID?

If you did not setup an ATA ID on your account, we can still help you recover it if you can remember your in-game username. Please start a help by ticket and the team will take you through the verification process to recover your account and setup a new ATA ID.