Ensuring our game remains a safe and welcoming space for everyone is extremely important to us.

Accounts that violate our Terms of Use will have action(s) taken against them, and accounts may be removed from the active part of the game if their violation is severe enough, or if they have had multiple violations.

If you feel as though you were wrongly banned, please know that you can submit an appeal via a help-ticket with the details as to why you believe your account should be let back into the active part of the game and we will review it.

Please know that some bans are not open to appeal.