How do I setup and use an ATA ID?

Follow the below steps to setup a New ATA ID or Login to an existing account! Go to the Extras Menu and Tap "Sign in with ATA ID" ...

How do I login to or recover my account?

To recover or sign-In to an existing Heckfire account: 1. Go to the Extras Menu and Tap "Sign in with ATA ID"   2. Login to a...

How to adjust sound on Apple devices?

Adjusting sound in appTo adjust sound settings, tap on the arrow in the lower left corner, head to the Extra's Menu (+) and then scroll...

How do I change my username?

To change your username:Tap your profile picture in the upper left corner of the game screenOn the new page and tap your username below your...

Where did my Help Tickets go?

Ticket History is tied to your device, this means if you or someone else logs in to your account from a different device, they will not be a...

How do I appear as offline?

It's currently not possible to do this unless you are actually not playing.

Where can I find your Privacy Policy?

You can find the Privacy Policy by tapping here!

How can I protect my privacy in-game?

We recommend that you don't disclose or share your personal or sensitive information in-game with other players. While we certainly want eve...

What are the Terms of Use?

Terms and Conditions are essentially the game's rules. In general, any behavior that breaks our rules we hold players to, purposefully abuse...

How do I setup a Facebook login link?

To setup a new Facebook login:Tap on the arrow in the lower left corner of your game screen. Tap on the "+" icon labeled "Extras". Tap "Sign...

How do I delete my account and data on iOS?

In some cases you may find you need to delete your account and its related data. PLEASE NOTE:Once an account has been deleted, we will ...

What do I do if I've shared my account login?

If you've given your ATA ID or Facebook login to someone else follow the below steps to prevent further access.Secure your Account1. Change ...

What if the name I want is already being used?

If the name you want is already taken, you're welcome to open  Help ticket and our staff will see what they can do. If the player that ...

What is 2 Factor Authentication?

Our new 2-factor authentication system provides increased security for you and your account!What is it?We are introducing a new two-factor ...

How do I log out/ disconnect my device?

To log out you must first add a recovery method to your account.You can do this by going to Extras Menu and adding an ATA ID/Faceb...