What is a Silence and how does it work?

Silencing someone means disabling their ability to send messages in all global chats (such as Realm Chat, Diplomacy Boards etc). Players wil...

What is against the rules to say in game?

When players break the rules, instead of removing them from the game immediately, we usually provide a warning and Mute/Silence their a...

How do I report other players?

IMPORTANT: we can't take action for in-game actions such as battles (attacks, zeroing, monster sniping, etc), as it's part of the game mecha...

Where can I provide feedback and suggestions?

There are a few different places to leave us feedback, check out the below!#1. Via our Discord Channel!Join our Discord channel and post you...

Why was I banned?

Ensuring our game remains a safe and welcoming space for everyone is extremely important to us.Accounts that violate our Terms of Use w...